IMPORTANT PRODUCTS INFO
Our products are entirely hand made from high quality marble. Due to the natural properties of marble the color and markings will differ between products. The pictures shown are a good representation of our current available stock. Sizes may vary slightly as products are hand crafted.
SHIPPING INFO
Shipping fees are depending on the weight of the products.
For General Santos City shipping fee is free.
Handling orders time: 1/2 working days.
Estimated delivery time: 3/5 days.
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For wholesale orders and large quantities please contact us for a quote.
We ship internationally. For other countries, please contact us to know the shipping cost to your country.
We will notify you by email as soon as possible to acknowledge receipt of your order. If we are unable to fulfil your order following this acknowledgement, we will contact you by email or telephone. If you require any information concerning your order please email us at: mabluna.online@gmail.com
RETURN & REFUND POLICY
We can guarantee that our products are all very good quality products, What you see on the picturs is what you get.
If the product you purchase are damage as soon its arrived to your door, please take a picture and send it to us for the replacement at our contact number written on our website or through chat boot. We're here to help you.
Returns: You have 7 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and needs to have the receipt or proof of purchase.
Refunds: Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact us if you have any questions on how to return your item to us.